Shipping & Returns

Shipping Policy

F.O.B. Warehouse in Georgia. Shipping is available via UPS, Federal Express or USPS. If shipping mode is not specified, Showball will ship, at our discretion, the least expensive way to meet in hand date. If you want your package(s) insured, please indicate that on your order. Showball is not responsible for any freight arrangements made by buyer/distributor. Once shipment has left our dock, title is transferred to recipient. Showball is not responsible for delays or damages by carrier. The distributor must make all claims directly to carrier within 15 days of shipment. Split shipments are $5.00(net) per destination. For C.O.D. shipments add $5.00(net) per shipment, plus all carrier fees for C.O.D. shipping. Freight quotes provided by Showball are estimates that are subject to change at time of shipment.

Return & Exchange Policy

All claims must be made within 10 days of receipt of merchandise. Returns must be authorized by the factory, any returns not authorized will be refused or returned to sender. No returns will be accepted for imprinted or special order merchandise unless it is determined to be defective by the factory. All work is generally considered custom and returns for reasons other than workmanship or defects are not acceptable. No replacement or credit will be issued for merchandise which is unavailable for return to the factory.